You can purchase chips only through Google Play, iTunes Store or Facebook with your credit card. If your purchase is accepted, you will get a purchase order with date and time of purchase. You will receive chips in the same account that you used while making the purchase. If you did not get the chips within 24 hours, register you complain at support@octro.com and provide the purchase order, date and time and your Teen Patti or Facebook id number.
If you did not get the purchase order, in most cases your order was not accepted. You can not use Debit card (except HDFC debit card) or ATM for the purchase. If amount has be debited to your account, wait for 2 or 3 days and the amount will be credited back to your account.